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Knowledge base - FAQs

Getting Started

7

Overview
- Getting Started with Grenadine Event Management Software
- Getting Started: Tools
Glossary
- Term & Icon Glossary
Knowledge base - FAQs

Tools

12

Event Website
Mobile apps
Community
- Community chat
- Community Q&A

System & Event Configuration

9

Settings and configuration
Admin users
- Admin Users
Events
- Multi-lingual events
- Event Visibilities

People

8

Mass Emailing
People Classifications
How People are Added to Your Instance
Importing People
Merging Duplicates
People Images
Printing Attendee and Speaker Badges
Helping Your People Log In

Schedule

10

Session Registration
Publishing Your Session Data
Private Sessions, VIP Activities and Other Semi-secret Things That Happen on the Sidelines of Your Event
Session Virtual Space
Grouping Sessions: How They Appear on Your Event Website
Poster Sessions
Pre-recorded Video Sessions
Identifying Scheduling Conflicts in Your Event Schedule
Electronic Notice Board
Meetings

Organizations

5

Booths
Organization Management on Sites
Organization Pages on Sites
Grouping Organizations on Sites
Organization People

Registration

11

Registering People
Pay Later Tickets
Registration Forms
Post-Registration messages
Cancelling or Refunding Tickets and Orders
Promo Codes
Pick Up Tickets at the Event
How to Set Up Taxes
Setting Up Moneris for Your Event Registration
Supported Payment Processors for Event Registration
Anonymous Tickets

Features

8

Submissions
Surveys
Reports
- Reports Overview

Accessory Features

14

Venues & Rooms
Logistics
- Logistics Overview
Tasks
- Tasks Overview
Notes
- Notes Overview
Finances
- Chart of Accounts for Event Planning
- Finance Overview
Documents
- Documents Overview
Pages
- Public and Non-Public Pages
Categories
- Categories for Entities
- Category Visibility
Trash
- Trash Overview

Home
Documentation
Getting Started
Knowledge base - FAQs

Knowledge base - FAQs

How to Add Images on Your Event Website and Event Guide Mobile App
Improve Email Delivery Rates
5 SEO Tips to get Your Event Noticed
How to Add Multiple Sponsors to Sessions

Ready for the next step?

Try our event management software for free, request a demo or contact us for any questions!

Grenadine Technologies Inc.
Made in beautiful Montréal, Canada

info@grenadine.co

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