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Getting Started

7

Getting Started with Grenadine Event Management Software
Getting Started: Tools

Glossary
Icon Glossary

Knowledge base - FAQs

How to add images on your Event Website and Event Guide Mobile App.
Improve Email Delivery Rates
5 SEO Tips to get Your Event Noticed

Tools

13

Publishing your website under a custom URL
Homepage Images
Customize a Grenadine Event Website Using CSS
Add a Google Analytics Tracking Code
Building custom page URLs
URL Parameters
Configuring Zoom for Successful Meetings

Using the check-in app
Event Guide App
Enabling the Event Guide App

Community chat
Website and Mobile App Logins
Community Q&A

System & Event Configuration

10

Settings and configuration

Sending Emails from Your Own Domain
Setting Default Email Addresses
Grenadine Enterprise Edition Configuration
Enterprise Organizational Units
Sending Emails from Your Own Domain
Setting Up Custom Login Providers
Updating Your Credit Card Information

Admin Users

Multi-lingual events
Event Visibilities

People

8

Mass Emailing
People Classifications
How People are Added to Your Instance
Importing People
Merging Duplicates
People Images
Printing Attendee and Speaker Badges
Helping Your People Log In

Schedule

11

Session Registration
Publishing Your Session Data
Private Sessions, VIP Activities and Other Semi-secret Things That Happen on the Sidelines of Your Event
Session Community Features on Sites
Session Virtual Space
Grouping Sessions: How They Appear on Your Event Website
Poster Sessions
Video Sessions
Identifying Scheduling Conflicts in Your Event Schedule
Electronic Notice Board
Importing Sessions

Organizations

4

Booths
Organization Management on Sites
Organization Pages on Sites
Grouping Organizations on Sites

Registration

11

Registering People
Configuring a Person’s Registration Status
Pay Later Tickets
Registration Forms
Post-Registration messages
Cancelling or Refunding Tickets and Orders
Promo Codes
Pick Up Tickets at the Event
How to Set Up Taxes
Setting Up Moneris for Your Event Registration
Supported Payment Processors for Event Registration

Features

9

Call for Submissions
Receiving Submissions
Sending Invitations to Submit
Submission Reviews

Email Surveys
Anonymous Surveys
Survey Responses
Emailing Magic Links for Surveys

Reports Overview

Accessory Features

14

Street Addresses for Venues
Venue and Room Relationship

Logistics Overview

Tasks Overview

Notes Overview

Chart of Accounts for Event Planning
Finance Overview

Documents Overview

Default and Custom Pages
Creating Custom Pages

Categories for Entities
Category Visibility

Custom Fields

Trash Overview

Home
Documentation
People

People

Mass Emailing
People Classifications
How People are Added to Your Instance
Importing People
Merging Duplicates
People Images
Printing Attendee and Speaker Badges
Helping Your People Log In

Ready for the next step?

Try our event management software for free, request a demo or contact us for any questions!

Grenadine Technologies Inc.
Made in beautiful Montréal, Canada

1 (514) 664-2067

info@grenadine.co

© Grenadine Technologies Inc.

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Services
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Company
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